Notice history
Mar 2025
- CompletedMarch 03, 2025 at 8:27 PMCompletedMarch 03, 2025 at 8:27 PM
We are happy to report that the MC.SYD1 node replacement has been successfully completed. Two customers have already been notified prior to this "completed" status being announced that their IP has changed as they were on the Machine IP. All other customers were not affected and are able to use the same IP as before.
If you are experiencing any issues starting your server, please submit a ticket in our Discord Server.
- In progressMarch 03, 2025 at 6:00 PMIn progressMarch 03, 2025 at 6:00 PMMaintenance is now in progress
- PlannedMarch 03, 2025 at 6:00 PMPlannedMarch 03, 2025 at 6:00 PM
We will be performing a node replacement for MC.SYD1. This operation is part of our ongoing effort to optimize our services.
Key Details of the Maintenance:
1) Temporary Shutdown: All gameservers operating in MC.SYD1 will be temporarily powered off during the maintenance period. You will need to start your server once the maintenance has been completed.
2) Game Panel Access: Access within the Game Panel for this node will be restricted while the maintenance is underway.
3) IP Address Changes:
The majority of IP addresses will remain unchanged.
For clients using machine IPs (the direct IP obtained when pinging the hostname of these nodes), please be aware that these IPs will be renumbered.
This change should affect only a limited number of clients. We will provide individual notices to those customers once the migration is complete.
4) Database Migration: Databases associated with these nodes will also be moved during this process.
5) Data Integrity: We do not anticipate any data loss as a result of this maintenance.
We understand the importance of uninterrupted service and are committed to keeping the downtime to a minimum. We appreciate your understanding and cooperation as we work to enhance our infrastructure and continue delivering exceptional service.
Do you want to move sooner?
If you would like to opt-in for an earlier migration, please open a ticket with the team in the WinterNode Discord (#support) channel and we can coordinate an earlier move of any service.
Should you have any further questions or concerns, please do not hesitate to reach out to our Support Team.
Feb 2025
No notices reported this month
Jan 2025
- CompletedJanuary 27, 2025 at 9:37 PMCompletedJanuary 27, 2025 at 9:37 PM
Maintenance has completed successfully for the majority of our customers. There is currently 1 customer that we are finalizing the database import on and will not be able to start their server.
If you are experiencing any issues starting your server, please submit a ticket in our Discord Server.
- In progressJanuary 27, 2025 at 6:00 PMIn progressJanuary 27, 2025 at 6:00 PMMaintenance is now in progress
- PlannedJanuary 27, 2025 at 6:00 PMPlannedJanuary 27, 2025 at 6:00 PM
This is a continuation of our node replacement window on January 23, 2025.
We will be performing a node replacement for MC.CHI26. This operation is part of our ongoing effort to optimize our services.
Key Details of the Maintenance:
1) Temporary Shutdown: All gameservers operating in MC.CHI26 will be temporarily powered off during the maintenance period. You will need to start your server once the maintenance has been completed.
2) Game Panel Access: Access within the Game Panel for this node will be restricted while the maintenance is underway.
3) IP Address Changes:
The majority of IP addresses will remain unchanged.
For clients using machine IPs (the direct IP obtained when pinging the hostname of these nodes), please be aware that these IPs will be renumbered.
This change should affect only a limited number of clients. We will provide individual notices to those customers once the migration is complete.
4) Database Migration: Databases associated with these nodes will also be moved during this process.
5) Data Integrity: We do not anticipate any data loss as a result of this maintenance.
We understand the importance of uninterrupted service and are committed to keeping the downtime to a minimum. We appreciate your understanding and cooperation as we work to enhance our infrastructure and continue delivering exceptional service.
Should you have any questions or concerns, please do not hesitate to reach out to our support team.