Notice history

Control Panels

Operational

Chicago - Game Servers

Operational

Chicago - Minecraft

Operational

Feb 2023

No notices reported this month

Jan 2023

No notices reported this month

Dec 2022

mc.lon2 is Unavailable

Resolved
December 19, 2022 at 1:33 AM
Resolved
December 19, 2022 at 1:33 AM
We're marking this incident as resolved as no further issues have been reported.

We're still awaiting information on the specific crashes that occurred. We will update this incident if any further information has been received.
Monitoring
December 18, 2022 at 6:42 PM
Monitoring
December 18, 2022 at 6:42 PM
The issue appears to be addressed, but our team is continue to monitor the machine while we await for updates from OVH.
Investigating
December 18, 2022 at 3:29 PM
Investigating
December 18, 2022 at 3:29 PM
An automated alert has been triggered by our monitoring system and our team has been notified. We are currently investigating this incident.

Service Emails for Game Panel Delayed/Unavailable

Resolved

December 17, 2022 at 4:00 PM

Resolved

December 17, 2022 at 4:00 PM

The email provider has successfully resolved the incident on their status page after 19 hours and 41 seconds.

Monitoring
December 17, 2022 at 10:42 AM
Monitoring
December 17, 2022 at 10:42 AM
We're happy to announce that we observing service emails being delivered quickly to all destinations. We are awaiting final confirmation from the email provider before marking this incident as resolved.

Feel free to reach out to our Support Team at anytime!
Discord | Client Area
Identified
December 17, 2022 at 5:44 AM
Update
December 17, 2022 at 5:44 AM
The following update has been provided by the email provider.
> Our upstream third party vendor has identified the root cause of the issue causing email delays, and are working on full mitigation. We are continuing to send email and work through the queues as fast as possible. We will update more as we have more information.

We have seen a few emails been successfully dispatched, however, not all emails have cleared the queue yet.

Feel free to reach out to our Support Team if you're having trouble logging into your Game Panel account either due to requesting a Password Reset email, or have ordered a new service with us and do not have your login credentials.

Discord | Client Area
Identified
December 17, 2022 at 12:50 AM
Update
December 17, 2022 at 12:50 AM
We are still monitoring for emails that are being released from the delayed email queue.
Identified
December 16, 2022 at 8:52 PM
Identified
December 16, 2022 at 8:52 PM
We have identified an issue with an email provider responsible for sending out email such as New Account, Server Created, Password Reset, etc. on our Game Panel for the last 3 hours. All other functions remain online.

Please reach out to our Support Team on Discord or through the Client Area if you've ordered a new service and are awaiting login information.

Dec 2022 to Feb 2023

All systems operational

Notice history