HostVenom & WinterNode - Service Emails for Game Panel Delayed/Unavailable – Incident details

The email provider has successfully resolved the incident on their status page after 19 hours and 41 seconds.

We're happy to announce that we observing service emails being delivered quickly to all destinations. We are awaiting final confirmation from the email provider before marking this incident as resolved.

Feel free to reach out to our Support Team at anytime!
Discord | Client Area

The following update has been provided by the email provider.
> Our upstream third party vendor has identified the root cause of the issue causing email delays, and are working on full mitigation. We are continuing to send email and work through the queues as fast as possible. We will update more as we have more information.

We have seen a few emails been successfully dispatched, however, not all emails have cleared the queue yet.

Feel free to reach out to our Support Team if you're having trouble logging into your Game Panel account either due to requesting a Password Reset email, or have ordered a new service with us and do not have your login credentials.

Discord | Client Area

We are still monitoring for emails that are being released from the delayed email queue.