We will be performing a node replacement for MC.HEL1. This operation is part of our ongoing effort to optimize our services.

Key Details of the Maintenance:

1) Temporary Shutdown: All gameservers operating in MC.HEL1 will be temporarily powered off during the maintenance period. You will need to start your server once the maintenance has been completed.

2) Game Panel Access: Access within the Game Panel for this node will be restricted while the maintenance is underway.

3) IP Address Changes:

The majority of IP addresses will remain unchanged.
For clients using machine IPs (the direct IP obtained when pinging the hostname of these nodes), please be aware that these IPs will be renumbered.
This change should affect only a limited number of clients. We will provide individual notices to those customers once the migration is complete.

4) Database Migration: Databases associated with these nodes will also be moved during this process. You will need to update the database server ip after the migration is completed.

5) Data Integrity: We do not anticipate any data loss as a result of this maintenance.

We understand the importance of uninterrupted service and are committed to keeping the downtime to a minimum. We appreciate your understanding and cooperation as we work to enhance our infrastructure and continue delivering exceptional service.

Do you want to move sooner?

If you would like to opt-in for an earlier migration, please open a ticket with the team in the WinterNode Discord (#support) channel and we can coordinate an earlier move of any service.

Should you have any further questions or concerns, please do not hesitate to reach out to our Support Team.

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